Privacy policy

1. Information We Collect
To provide you with quality products and services, we may collect the following information when you visit the coversart website:

  • Personal Identification Info: When you place an order, we collect your name, email address, phone number, billing address, and shipping address.

  • Payment Info: We process your payments through secure third-party gateways (e.g., PayPal, credit cards). We do not store your credit card details.

  • Device & Log Data: Your browser type, operating system, access time, IP address, and browsing behavior to analyze traffic and enhance user experience.

2. How We Use Your Information
We strictly adhere to the Philippine Data Privacy Act (Republic Act No. 10173):

  • To process your orders and arrange delivery.

  • To send you order confirmations and shipping updates.

  • To send you new product releases or promotional offers via email, if you have explicitly agreed to receive them (you can unsubscribe at any time).

  • To monitor website security and prevent fraudulent transactions.

3. Third-Party Data Sharing
We solemnly commit that we will NEVER sell or rent your personal information to any third-party marketing companies. Your data is shared only within these narrow scopes:

  • Logistics Partners (e.g., LBC, J&T): To deliver your package, we must provide your name, phone number, and shipping address.

  • Payment Processors (e.g., PayPal): To complete transaction verification.

4. Your Privacy Rights & Contact Channel
Under Philippine law, you have the right to request access to, correction of, or deletion of the personal data we store about you.

  • If you wish to exercise these rights, or have any questions regarding your privacy, please contact us via our official email: help@coversart.com.

  • We commit to handling your request within 5 business days after receiving your email. Additionally, we employ SSL encryption and secure firewalls to protect your data during internet transmission.